Set up KnowledgeTree DropBox

What is KnowledgeTree DropBox? It is just a small Windows program that can make your like easier in uploading documents to KnowledgeTree server. Using this program, you can simply drag and drop file into "Drop Box" of this program. The uploaded documents will be put in "Dropped Document" folder on server. Then you have to move them to required folder and input addtional metadata information.

Where you get it?

When you use KnowledgeTree Community Edition and registered your usage with KnowledgeTree.com you will get it. If you use commercial edition, surely you will get it and more tools. To use this software you have to enable one plugin on the server. It is "My Drop Documents" plugin. Web service will have to be enabled as this program communicate with KT using XML/SOAP web service.

When you got trouble?

Upon installation of program, you have to provide user information for the program used to upload document. If you provide correct information, you will not get message complaining about "connection problem". But you will get error message "cannot mkdir ...." something like this.

mkdir() [function.mkdir]: Permission denied

This is why I share you this information to resolve this problem.

Resolve the problem

To resolve to problem, you have to identified which group you use in running Apache server. For 3.6.1 and earlier it is 'nobody'. For 3.7+ it depends on your distribution and setting. In my case, I use CentOS 5 and it is 'apache'. Once you got this information, change directory to /var/proxies/ and create directory with the name of user running Apache. Change group of folder for it also. Then try connect DropBox to server again. If there no error message, try drag a file to DropBox. It should be success, you file uploaded to server. Login to KT and see if it there.